Privacy Policy

Hiwell Teknoloji Anonim Şirketi [“Hiwell” or/and “Company”] process your personal data, as the data controller, within the scope of the platform services (‘Services’) offered through the website and application, unless otherwise stated below.

This Privacy Notice applies whenever your personal data is processed as part of Hiwell’s Services. It describes how we process your personal data when providing these Services to you, and your rights concerning your personal data.

  1. Which of Your Personal Data is Processed and What are the Purposes of Processing Your Personal Data?

Hiwell does not process your personal data other than that listed below within the scope of the Services. However, we would like to remind you that your personal data may be processed by your consultant, as data controller, within the framework of a psychological consulting service.

  1. Information About You That You Share with Us Directly

When you use Hiwell’s Services, you may give personal data directly (for example, when uploading Hiwell’s application), and Hiwell will store personal data on its systems and process it for the purposes described in this Privacy Notice.

Depending on the Services, the personal data will be relevant to providing those Services and include the following:

Personal Data

Legal Basis

Purposes of Processing Your Personal Data

Identification data

Customer transaction information

Communication data

Information on the Services that you purchase

Information about your payments for services

Transaction security information

Necessary for the performance of the contract

Providing the Services and creating customers’ accounts

Executing the Service sales and contract processes

Ensuring the security of data controller operations

Providing information security

Executing access authorizations

For security purposes and preventing fraud or potentially illegal activities, and enforcing the applicable Terms of Service

Executing finance and accounting affairs

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